Our Policy

WAHHJ Policy

We want you to feel confident shopping with us. If something isn’t quite right, we’re here to help.

Return & Exchange Policy

Customers may inspect their package upon delivery. Returns and exchanges are only accepted while the courier is still present. Once the courier has left, returns and exchanges will not be accepted.

To qualify for a return or exchange, items must be in their original packaging, with all tags attached, and in clean, neat, and resaleable condition. Items must not be crumpled, damaged, or simply thrown back into the packaging. If the item is not returned in proper condition, the courier will not be able to accept the return.

If the issue or fault is from our side, we will take full responsibility and cover the shipping fees.

If the return or exchange is made by the customer’s choice or for any reason unrelated to a fault from our side, the customer will be responsible for the shipping fees.